# Sam Khalil Malto

> AI Automation Specialist based in the Philippines (GMT+8), HighLevel Certified Admin. Builds GoHighLevel systems and extends them past the platform's limits with n8n: CRM and pipeline architecture, event-driven workflows, email and SMS automation, funnels and landing pages, 24/7 AI booking, and voice and chat agents wired back into the CRM.

Before freelancing, Sam spent 16 months as a Tier 2 Technical Support Specialist at Alorica, running root-cause analysis on 8 to 10 escalated issues a day. He brings the same discipline to production automations, so a workflow that fails silently gets caught early instead of a week later. Works with agency owners, home-services operators, coaches and clinics.

Tools in daily use: GoHighLevel (HighLevel API v2), n8n, Make, Zapier, Claude, Claude Code, OpenAI, Gemini, VAPI, Airtable, Google Sheets, Asana, HubSpot, Xero, Slack.

## Pages

- [Home](https://www.samkhalilmalto.online/): overview and contact
- [Works](https://www.samkhalilmalto.online/works): automations and funnels in production
- [All projects](https://www.samkhalilmalto.online/projects): full case-study grid
- [Services](https://www.samkhalilmalto.online/services): the 12 services offered
- [Framework](https://www.samkhalilmalto.online/framework): the same lead handled manually vs automated
- [About](https://www.samkhalilmalto.online/about): background and roles
- [Credentials](https://www.samkhalilmalto.online/credentials): HighLevel certification and other credentials
- [Contact](https://www.samkhalilmalto.online/contact): email, booking calendar and FAQ

## Services

- High-converting sales funnels
- Complete GoHighLevel setup (pipelines, lead scoring, integrations, team onboarding)
- Email marketing sequences
- AI automation
- Workflow design
- CRM and data management
- System integration (HubSpot, Slack, Notion, Google Workspace)
- AI prompt engineering
- Multi-channel integration (SMS, email, social, reviews)
- Claude Code agent systems
- AI agent deployment
- Reporting and analytics

## Selected projects

- Aeroviq: 24/7 lead capture and appointment booking in GoHighLevel for a home-services operator that lost calls whenever the office closed
- BrightSmile: dental lead capture, two lead magnets, a 5-part nurture sequence and booking for visitors still comparing options
- Cypress Gym: membership funnel, checkout, onboarding automation and retention workflows as one system
- Vellora: limited-edition ecommerce storefront with a scarcity system and automated post-purchase journey
- 24/7 AI phone receptionist (VAPI + n8n): answers, identifies intent, and books, reschedules or cancels against a live calendar, then writes back to the CRM
- Lead-to-client conversion for coaches: education, booking, follow-up and enrollment without manual chasing
- AI lead enrichment: scores every inbound lead against the ICP and alerts the rep in Slack
- AI Messenger support: answers routine questions from a knowledge base and hands the rest to a human
- Asana lead management: stage-triggered tasks, folders, documents and emails
- Content repurposing: one source file turned into platform-specific posts and published
- AI document processing (Make + Google Workspace): classifies, renames, files and logs email attachments
- Asana to Xero reporting: completing a task generates and files the formatted report
- Multimodal agent layer for GoHighLevel: reads text, images, audio, PDFs and Instagram Reels, routes to specialist agents, escalates to a human

## Contact

- Email: samkhalilmalto@gmail.com
- [LinkedIn](https://www.linkedin.com/in/sam-khalil-malto-653768428/)
- [Upwork](https://www.upwork.com/freelancers/~0160f2b69b96babc10)
- [OnlineJobs.ph](https://v2.onlinejobs.ph/jobseekers/info/5161053)